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    • Mon-Fri: 09:00–20:00 C. Viladomat, 135, 3-1, 08015, Barcelona +34 935 395 004
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    PRIVACY AND DATA PROTECTION POLICY

    1. Identity and Contact Details of the Controller

    Controller: Clínica Dental Deluxe SLP
    NIF: B66219460
    Address: C/Viladomat, 135, 3-1, 08015, Barcelona, Spain
    Email: clinica@dentaldeluxe.es
    Phone: +34 935 395 004

    2. Applicable Regulations

    Clínica Dental Deluxe SLP complies with Spanish and European personal data protection legislation, including Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE).

    3. Personal Data Processed and Source

    We only process personal data voluntarily provided by users when contacting the clinic by phone or via WhatsApp, such as:

    • Name and surname

    • Phone number

    • Clinical or health data that the user may voluntarily provide

    • Other data provided during the consultation

    We do not collect personal data through web forms.

    4. Purpose and Legal Basis of Processing

    Personal data are processed for the following purposes:

    • To attend to and manage enquiries, requests for information, and appointments made by phone or WhatsApp

    • To manage the professional, administrative, and/or commercial relationship with the user or patient

    • To comply with legal obligations arising from the provision of healthcare services

    The legal basis is the consent given by the user when initiating contact, compliance with legal obligations, and, where applicable, the execution of a healthcare services contract.

    5. Data Retention

    Personal data will be kept as long as necessary for the purpose for which they were collected, and thereafter, for the periods established by current legislation or until the user requests their erasure.

    6. Data Recipients and International Transfers

    Personal data will not be communicated to third parties, except where legally required or necessary for the management of requested services.

    Use of WhatsApp:
    Communication via WhatsApp means that the data provided may be processed by WhatsApp Ireland Limited (a service belonging to Meta), whose privacy conditions may involve international data transfers outside the European Economic Area. You can consult WhatsApp’s privacy policy at https://www.whatsapp.com/legal/privacy-policy-eea.

    7. User Rights

    The user has the right to:

    • Access their personal data

    • Request the rectification of inaccurate or incomplete data

    • Request the erasure of their data when they are no longer necessary

    • Object to the processing of their data in certain circumstances

    • Request the restriction of processing

    • Request the portability of their data

    To exercise these rights, you can contact Clínica Dental Deluxe SLP by email at clinica@dentaldeluxe.es or by postal mail at the address indicated, stating the right you wish to exercise and providing proof of your identity.

    The user has the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe their rights have been violated.

    8. Obligation to Provide Data

    The provision of personal data is voluntary, although in some cases it may be necessary to address certain enquiries, manage appointments, or provide specific services.

    9. Security Measures

    Clínica Dental Deluxe SLP applies the necessary technical and organizational measures to protect personal data and ensure its confidentiality, integrity, and availability, preventing its alteration, loss, processing, or unauthorized access.

    10. Minors

    Clínica Dental Deluxe SLP also offers services to minors. For the processing of personal data, if the user is under 14 years of age, the consent of their parents or legal guardians is required. In any case, the provision of clinical services and any treatment to minors under 18 years of age will always be carried out with the express authorization of their parents or legal guardians.

    11. Policy Update

    Clínica Dental Deluxe SLP may modify this Privacy Policy to adapt it to legislative or jurisprudential developments. Any changes will be published on this page.

    12. Commercial Communications

    Commercial communications will not be sent by electronic means unless the user expressly requests them or has given prior consent.

    13. Links to Third-Party Sites

    This website may contain links to external pages. Clínica Dental Deluxe SLP is not responsible for the privacy policies or the content of such sites.

    Date of last update: 10/07/2025